Privacy Policy

Effective Date: 11 May 2026 Last Updated: 11 May 2026

Introduction

This Privacy Policy explains how One Fitness (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, services, or contact us.

This policy applies to visitors of www.one-fitness.co.uk and any clients, members, or enquiries made through our website, social media channels, email, phone, or in person.

We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

One Fitness

Website: www.one-fitness.co.uk

Email: [onefitnesswidnes@gmail.com]

Address: Unit 2a Teal Business Park, Tanhouse Lane, Widnes, WA8 0ZA

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details above.

What Information We Collect

We may collect and process the following types of personal data:

Information You Provide To Us

This may include:

• Full name

• Email address

• Phone number

• Date of birth

• Address

• Emergency contact information

• Health and fitness information relevant to training

• Payment and billing information

• Messages submitted through contact forms, email, or social media

• Information provided during consultations or assessments

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Time spent on pages

• Website interaction data

• Cookies and tracking information

How We Use Your Information

We use your personal data to:

• Respond to enquiries

• Provide coaching and fitness services

• Manage memberships and bookings

• Process payments

• Deliver customer support

• Create personalised training recommendations

• Improve our website and services

• Send important service updates

• Send marketing communications where consent has been given

• Maintain safety within our facility

• Meet legal and regulatory obligations

Lawful Bases For Processing

Under UK GDPR, we rely on the following lawful bases for processing your information:

Contractual Necessity

To provide the services you have requested, including memberships, coaching, and bookings.

Legitimate Interests

To improve our services, maintain business operations, communicate with clients, and ensure facility safety.

Consent

For email marketing, SMS marketing, and certain cookies or tracking technologies.

Legal Obligation

Where we are legally required to retain records, process payments, or comply with health and safety obligations.

Health Information

As part of personal training or coaching services, we may collect limited health and fitness-related information relevant to your training.

This information is treated as sensitive personal data and is handled securely and confidentially. We only collect information necessary to safely and effectively provide our services.

Marketing Communications

We may send you:

• Fitness tips

• Service updates

• Offers and promotions

• News about One Fitness

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to SMS messages

• Contacting us directly

We will never sell your personal data to third parties.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used for:

• Website functionality

• Analytics

• Performance monitoring

• Marketing and advertising

You can manage or disable cookies through your browser settings.

If you use a cookie consent banner on your website, users can also manage preferences there.

Third Party Services

We may share limited personal data with trusted third-party providers who help us operate our business, such as:

• Payment processors

• Booking systems

• Email marketing providers

• CRM systems

• Website hosting providers

• Analytics providers

These providers are only given access to information necessary for their services and are expected to handle data securely and lawfully.

Data Storage And Security

We take reasonable technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

Access to personal data is limited to authorised individuals only.

How Long We Keep Your Data

We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and insurance requirements.

Retention periods may vary depending on the type of information and legal obligations.

Your Rights

Under UK GDPR, you have rights including:

• The right to access your data

• The right to correct inaccurate data

• The right to erase your data

• The right to restrict processing

• The right to object to processing

• The right to data portability

• The right to withdraw consent

• The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us.

Children’s Privacy

Our services are not intended for children under 16 without parental or guardian consent.

Where junior or teen coaching services are provided, parental consent may be required.

External Links

Our website may contain links to external websites or social media platforms.

We are not responsible for the privacy practices or content of third-party websites.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

One Fitness

Website: www.one-fitness.co.uk

Email: [onefitnesswidnes@gmail.com]

Address: Unit 2a Teal Business Park, Tanhouse Lane, Widnes, WA8 0ZA

You also have the right to contact the Information Commissioner’s Office (ICO):

https://ico.org.uk